Privacy Policy

Effective Date: 26 July 2025

This Privacy Policy outlines how we collect, use, and protect your data in accordance with the UK GDPR.

1. What We Collect

Your name, email address, and phone number (if submitted via form or email)

Business information relevant to your service inquiry

Usage data via cookies and analytics tools

2. How We Use Your Information

To respond to your inquiries and deliver services

To manage payments and invoicing

For customer support and communication

To improve our website and services via analytics

3. Lawful Basis for Processing

We process your personal data on the basis of legitimate interest (to provide services) or contract (when you hire us).

4. Sharing of Data

We do not sell your data. We may share data with trusted third-party providers such as:

Stripe, PayPal, or other payment gateways

Cloud storage and CRM systems (e.g., Google Workspace)

HMRC or legal authorities, when legally required

5. Your Rights

Under UK GDPR, you have rights to:

Access your data
Request correction or deletion
Object to processing
Lodge a complaint with the ICO

To exercise your rights, email: info@aidonepro.com

6. Data Retention

We retain data only as long as necessary for service delivery, legal, and tax obligations.

7. Data Security

We use SSL encryption, access controls, and cloud-based secure storage to protect your data.